Privacy Policy

Last reviewed: internal draft, pending legal sign-off

Who this policy covers

This policy describes how Warmbytes (Pvt) Ltd. (“Warmbytes,” “we,” “us”) handles personal data collected through this website, https://www.warmbytes.com. It does not cover data processed inside a client’s own systems as part of a delivered engagement — that is governed by the terms of that engagement, not this site.

What we collect

When you submit the contact form on this site, we collect the fields you provide:

• Full name and work email
• Company
• Phone or WhatsApp number, if provided
• Service of interest and project summary
• Optional budget range and preferred contact method

We do not collect payment information, government identifiers, or any other sensitive personal data through this site.

Server logs

Like any web server, hosting infrastructure serving this site generates operational logs — request timestamps, IP address, user agent and requested path — used only to operate, secure and troubleshoot the site (for example, identifying abusive request patterns against the contact form). These logs are not used to build a profile of individual visitors and are not sold or shared with third parties for marketing purposes.

Cookies

This site does not set analytics, advertising or tracking cookies. No non-essential cookie is currently used, so no cookie-consent banner is shown — one will be added if that changes. See the Cookies Policy for detail.

Analytics

This site uses Matomo, an analytics tool we run on our own infrastructure rather than a hosted service. Analytics data from this site is not sent to Google, to an advertising network, or to any other third party, and is neither sold nor shared.

Matomo is configured here to run without cookies. It stores no identifier in your browser, which is why this site still shows no cookie-consent banner — see the Cookies Policy. What it records is close to what the server logs above already contain: the page requested, the page that referred you to it, approximate location derived from IP address, and broad device and browser type. We use it to understand which pages are worth maintaining — not to build a profile of you as an individual.

If you block the tracker — with a browser extension, or your browser’s built-in protection — this site works exactly the same. Nothing on it depends on analytics loading.

How we use contact-form data

Contact-form submissions are delivered by email, through our SMTP provider, to the Warmbytes team responsible for responding to project inquiries. We use the data solely to respond to your inquiry and, where you have engaged us, to deliver the resulting work. We do not use contact-form submissions for unrelated marketing without your separate consent.

Retention

We keep contact-form submissions and related correspondence only for as long as reasonably necessary to respond to the inquiry, pursue any resulting engagement, and meet legitimate business or legal record-keeping needs — not indefinitely and not for a purpose unrelated to why the data was collected.

Your requests

To ask what personal data we hold about you, request a correction, or request deletion, contact us at hello@warmbytes.com. We will respond to legitimate requests within a reasonable time.

Changes to this policy

We may update this policy as the site or its data practices change. Material changes will be reflected on this page with an updated review date.

Contact

Questions about this policy can be sent to hello@warmbytes.com.